Hello, I'm Alexus
ServiceNow Developer @ Cognizant
Feel free to reach out via the email page!
Outside of tech, I enjoy gaming, anime, and exploring random topics.
Experience
ServiceNow Developer @ Cognizant
Jul 2025 - Nov 2026
- Working on a Government ServiceNow Application for delivering corporate shared services for Whole-of-Government.
- Utilised JavaScript, HTML, and CSS for designing and developing ServiceNow components using App Engine Studio, Flow Designer and UI Builder
- Supported quality assurance and UAT processes, validating features against business and functional requirements to ensure production readiness.
Software Engineer @ CPF Board
Feb 2025 - May 2025
- Developed new features and microservices for docCentral, an automation tool streamlining government document processing, using Next.js, TypeScript and MongoDB.
- Collaborated with UI/UX designers and product managers using Figma to deliver impactful solutions.
Cybersecurity @ Shopee
Sep 2024 - Dec 2024
- Conducted comprehensive IT control reviews, strengthening access controls, change management, and system hardening policies.
- Automated audit trackers via Google Workspace, reducing task follow-up time and offering timely reminders.
- Collaborated with cross-functional teams to ensure compliance with industry standards and company policies.
Software Engineer @ GovTech
Feb 2024 - Aug 2024
- Built key features for a government web portal using Next.js, TypeScript, PostgreSQL, and Ant Design, enhancing user experience and stability.
- Developed and optimised backend microservices, improving database query speeds by 15%.
- Designed and implemented frontend components with TypeScript and Figma, improving load times and ensuring UI consistency.
- Conducted code reviews and testing, achieving 90%+ code coverage and adherence to best practices.
Product Manager @ GovTech
Dec 2023 - Feb 2024
- Authored user guides customized for technical and non-technical users, optimizing onboarding processes and enabling users to proficiently navigate the product. Reduced user support tickets by 15%.
- Spearheaded training and engagement sessions with government agencies, resulting in a 25% increase in product adoption.
- Collaborated with engineering teams to perform User Acceptance Testing, ensuring product alignment with user requirements.
- Coordinated feedback and requirements from government stakeholders, driving timely feature implementation.
Skills
Certifications
- Developed skills to design, build, test, and implement custom applications on the ServiceNow platform.
- Acquired skills and knowledge to perform ServiceNow system administration duties.
- Learned about project management fundamentals and how to manage projects effectively.